Patient Registration Forms
Rescheduling/No Show PolicyIf you cannot make your appointment please call our office to reschedule. There will be a $25.00 charge for every missed appointment not cancelled 24 hours in advance.
We accept most insurance, including: Tricare, Tenncare (Including Americhoice & Amerigroup), Blue Cross Blue Shield, Medicare (including many Medicare Advantage plans), and most commercial insurance companies.
Because Dr. Richards is a specialist, your insurance may require you to have a referral from your primary care physician.
Insurance and Hearing Instruments
We do not accept insurance as a form of payment for hearing instruments. We will be happy to assist you in filing your claims. We apologize for the inconvenience.
All co-pays, co-insurances & deductibles are due before your appointment. We do understand that medical care is expensive. Please speak with a member of our staff if you need to make payment arrangements.
Central Tennessee Ear, Nose & Throat is HIPAA compliant and Red Flag compliant. We have taken measures to ensure the safety of your identity and medical information. For more information, request an outline of our policies and procedures.